Tradie Growth Hub — Smarter Systems for Plumbers
Plumbing businesses across ACT and NSW are losing thousands every week — not because the work isn't there, but because no one's answering when customers call. We build the system that fixes it.
No lock-in contracts · Live in 48 hours · Built for plumbers · Cancel anytime after 90 days
Business is busy. The crew is working. But something keeps nagging at you...
You're on the tools, hands full, phone rings — and you can't get to it. By the time you're free, they've already called the next plumber. You know it's happening. You just don't know how much it's costing.
You spend time pricing a job, send the quote, and then — silence. You mean to follow up but the week gets away from you. That job goes to someone who did. That's money you'll never see.
Someone calls at 7pm with a burst pipe. You're at the dinner table. By morning they've found a plumber who responded. You never even knew the call came in. That's a $1,000 job gone.
You're paying for Google, Hipages, or Oneflare to get the phone ringing — but if nearly a third of those calls go unanswered, you're throwing a third of your marketing budget straight in the bin.
None of this is your fault. You're a plumber — not a call centre operator. You're doing the work your business was built on.
But the gap between the leads coming in and the jobs you're actually booking is costing you far more than you probably realise. And hiring someone to answer phones is expensive, unreliable, and still doesn't cover after hours.
There's a smarter way.
Tradie Growth Hub builds done-for-you AI systems that run quietly in the background of your plumbing business — answering calls, following up quotes, and responding to new enquiries 24 hours a day, 7 days a week. No extra work for you or your team.
It's not a generic chatbot. It's a system trained on how plumbing businesses actually operate — the job types, the urgency levels, the questions your customers ask. It sounds like your business. It handles things the way you would.
We build the whole thing. Set it up. Train it. Keep it running. You just do your job.
Why this is different from anything you've tried: Unlike a VA (costly, sick days, no after-hours), an answering service (scripted, robotic, no follow-up), or doing it yourself (unsustainable), this system is built around how plumbing businesses work. It handles your front end so you can focus on the work you're actually good at.
Here's how we get your system up and running — without disrupting how you work.
A 30-minute call where we get to know how your business runs — job types, service areas, team size, tone. Everything we need to make the system sound like you, not a robot.
We build your complete system: AI call handling, quote follow-up, after-hours response, new enquiry management. We connect it to your existing tools. Nothing new to learn.
From that point, every call gets answered. Every quote gets followed up. Every new enquiry gets an immediate response. You'll notice the difference within the first week.
We actively manage your system every month — adjusting, improving, and sending you a plain-English report showing exactly what was captured and what it's worth.
Your system picks up every inbound call around the clock — after hours, weekends, public holidays. No voicemail. No missed opportunity.
Every quote you send triggers a professional follow-up sequence. Businesses that follow up consistently convert 20–30% more — and your system does it while you sleep.
No more sitting at the kitchen table at 9pm replying to enquiries. Close the laptop. Have dinner. Switch off properly. The system's got it covered.
Missing 28% of calls on a $1M plumbing business is potentially $280,000 going to competitors every year. Even capturing a fraction back pays for this many times over.
Every dollar on Google, Hipages, or Oneflare starts pulling its weight — because every call those ads generate now gets answered and followed up.
Your system understands plumbing — job types, urgency, the questions customers actually ask. It handles each situation the right way, every time.
Here's what's included in your Tradie Growth Hub system from day one.
Every inbound call answered around the clock — midnight, weekends, public holidays. Every caller gets an immediate, professional response that sounds like your business.
Every quote you send triggers an automatic follow-up sequence tailored to your business — not generic. More jobs booked from the quotes you're already sending out.
The moment a new enquiry comes in, your system responds within seconds. The first plumber to respond wins the job most of the time. That plumber will always be you.
The system triages after-hours calls intelligently — identifying genuine emergencies and routing them appropriately. You control what counts as an emergency.
Every lead is logged and organised automatically. Connects directly to Tradify, ServiceM8, Fergus, simPRO, and others — nothing lives in a separate system.
Plain-English monthly report showing calls answered, quotes followed up, new enquiries, and outcomes. You'll see exactly what the system is doing — in numbers you understand.
We help you reach back out to past customers with automated service reminders and seasonal campaigns — turning your existing database into a source of new bookings.
We don't build it and disappear. We monitor, adjust, and improve your system every month. It gets smarter over time — and more valuable to your business.
Platform costs included — no separate software bills, no hidden fees. One monthly fee covers everything.
We're upfront — we're a growing business. Rather than share testimonials we don't yet have, here's what the research shows happens when plumbing businesses fix their lead capture. Realistic, research-backed outcomes — not marketing fluff.
Every inbound call gets a response — day or night. For businesses currently missing 28% of calls, that's a significant number of jobs that were walking out the door.
The average plumbing business misses 27–30% of inbound calls. Answering every one translates directly to more booked jobs from the same enquiry volume — no extra marketing spend.
Businesses that follow up quotes consistently convert 20–30% more of them. For a business sending 10 quotes a week, that's potentially 2–3 extra booked jobs every single week.
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My father was a tradesman. I grew up understanding what hard, honest work looked like — and I carried that into the industry myself. Over 33 years, I built Tradeworks Home Repairs and Renovations from nothing into a business turning over more than $2.2 million a year, with 30 to 40 tradies on the books at any given time.
I know what it costs when the phone goes unanswered. I know the frustration of sending quotes into silence. And I know that most plumbing business owners don't have time to chase every lead — because they're too busy doing the actual work.
That's why I built Tradie Growth Hub. Not as a tech company looking in from the outside — but as someone who spent decades inside the industry and knows exactly what these businesses need to grow without burning out.
If you want to talk to someone who actually gets it — not just someone who read about it — reach out. I'd love to have a straight conversation about your business.
No pressure. No hard sell. Just a quick chat about how many leads you're likely missing and whether what we do would actually make a difference for you.
Ready to stop losing leads?
Most plumbing business owners already know they're missing calls and losing quotes. They just haven't had a simple, affordable way to fix it — until now.
Get In Touch Today
No lock-in contracts · Live within 48 hours · Built for plumbers, not tech teams
No pressure. No hard sell. Just a straight chat about what's possible for your business.